Fulfillment/Shipping Policy

1. Fulfillment/Shipping Process:

At US Engines and Transmissions DBA of Dixellart LLC, we prioritize efficient and prompt delivery of your orders. Our fulfillment process is designed to ensure that your engines and transmissions are shipped as quickly as possible after we receive your payment.

2. Payment Confirmation:

• Orders will be processed for shipping immediately upon payment confirmation.

• You will receive a confirmation email once your payment has been successfully processed.

3. Shipping Timeline:

• Orders are typically shipped within several business days after payment is received.

• While we strive to expedite all orders, please allow for potential delays during peak times or due to unforeseen circumstances.

4. Shipping Carrier:

• We utilize a reputable shipping company to handle the delivery of our products.

• The shipping company is selected based on reliability and the ability to provide timely delivery services.

5. Tracking Information:

• Once your order has been shipped, a tracking number will be sent to your email.

• You can use this tracking number to monitor the status and location of your shipment.

6. Shipping Rates:

• Shipping rates are calculated based on the weight, dimensions, and destination of the package.

• Any additional fees, including customs duties or taxes, are the responsibility of the customer.

7. Delivery Issues:

• If you encounter any issues with your delivery, please contact our customer service team immediately.

• We will work diligently to resolve any problems and ensure your satisfaction.

8. Contact Information:

• For any questions or concerns regarding your order, please contact us at support@usenginesandtransmissions.com or call 972-573-3690.